Strategy in the Face of Uncertainty

How do we craft a winning strategy when the future looks so murky? Many leaders are wrestling with that question and are justifiably uneasy about planning for the future with COVID-19 cases on the rise. The temptation in uncertain times is to adopt a strategy that lives in the short term. As one leader expressed, “It feels reckless and borderline negligent to look too far ahead. We have our hands full just dealing with the present.” 

Maybe you can relate? Many organizations have put most, if not all, their attention on surviving immediate threats. But we cannot let immediacy undermine long-term strategic thinking, even in moments like we’re experiencing now. 

Here’s why—organizations that operate with a long-term mindset have consistently outperformed their peers for decades. That means if we’re not spending at least some of our time thinking about our future, and connecting our current actions with it, we’re probably missing opportunities to gain market share or better serve our community. 

Please don’t misunderstand, we’re not talking about ignoring the present challenges. We’re suggesting that organizations would do well to build flexible bridges between their operations in the present and their desired future. 

One of the ways a team can connect those dots is through a process called scenario planning. Scenario planning may sound complicated, but any team can do it, and they will uncover value that is hard to quantify. If you’re interested in making the most of this moment to create a better future, here’s how it could look for you. 

Invite the Right People to Participate
One of the goals of scenario planning is to clarify and challenge the prevailing thoughts of how our world works. That means a scenario planning conversation will need to involve people who have significantly different roles, points of view, and experiences. We’re looking for people who can think openly and critically and can stomach a little tension in the room. 

Imagine Different Futures
Terence McKenna once said, “The imagination is the golden pathway to everywhere.” Push yourself and your team to imagine what the future will look like in a year, three years, or even five years. Consider numerous scenarios, including:

  • What if nothing changes? 
  • What if a new, disruptive force changes everything? 
  • What if a historical cycle repeats itself?

For each scenario, consider the implications and outgrowths of this future state. This takes a high degree of imagination combined with the ability to distinguish between scenarios that border on the implausible and those that fall off the cliff! You may consider engaging a facilitator to ensure all team members can participate and to help prime future possibilities while maintaining guardrails of reality.

Identify Strategies that will be Beneficial in Multiple Future Scenarios
Form teams to inhabit each of your envisioned futures and give them this challenge: what can we do now that will help us operate better in that future state? Create an environment in which all participants can offer suggestions without hesitation. After the groups identify strategies that connect today’s world to the future, bring everyone together to compare notes. What’s common among the suggested strategies? Are their investments that would make sense across a range of futures?

Implement those Strategies
This is painfully obvious to suggest, but it is the place where most organizations fail. Scenario planning isn’t resource-intensive, but executing the identified strategies requires commitment. Realistically, these exercises will not drive every initiative, but they can be valuable in two ways. First, they can provide participants with shared experience and language to talk about the future. Second, the exercises can build buy-in for a potential course of action in the future.

Ingrain the Process
Preparing for the future demands constant reappraisal. Only by institutionalizing the creative process can organizations establish a continual give-and-take between the present and the future. In the long run, you’ll reap the most significant value from scenario planning by developing an iterative cycle—that is, a process that repeatedly points your organization toward the future while staying connected to the present, and vice versa. This ability will allow you to flourish under the best of conditions—and survive under the worst—adjusting and updating as the future becomes a reality.

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Final Thought: Leaders will be judged not only by what they do today but by how well they chart a course into the future.

Ethos Leadership Group, LLC

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Carol Payne

Ethos Team:

Carol Payne

Operations Assistant

Carol joined Ethos in 2020 after working in revenue cycle management and operations for non-profit and for-profit organizations. A natural helper, Carol takes pride in completing operational tasks that allow her teammates to focus on client-facing work. Carol particularly enjoys preparing Ethos’ daily tweets and bi-weekly leadership content for publication.

Fast Facts:

  1. Lived in 10 states before settling in West Virginia in 2012
  2. Is the mother of three grown children
  3. Enjoys reading and spending time with her family
Aaron Ray, Project Analyst

Ethos Team:

Aaron Ray

Development Specialist

Aaron joined Ethos in 2022 after working in the behavioral health field in various roles, including being a counselor and an adjunct professor. A researcher at heart, Aaron works behind the scenes and alongside clients to connect them to evidence-based methods to achieve their goals. Aaron particularly enjoys gathering data, synthesizing information, and working with the Ethos team to meet clients’ needs.

Fast Facts:

  1. He was born and raised in Northeastern Ohio and is a proud fan of Cleveland’s major sports franchises and The Ohio State Buckeyes
  2. Is a licensed professional counselor in the state of Ohio
  3. Aaron enjoys spending time with his family, smoking meat, and cooking good BBQ

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Sherri Ferrell

“Whether it’s using a self-assessment process to identify ways to improve board effectiveness, leading the board in strategy development and succession planning, or assisting with CEO performance evaluations, Ethos is skilled at assessing the scope of a board’s needs and devising strategies to help improve their performance and the performance of their organizations.”

Sherri Ferrell
Chief Executive Officer, West Virginia Primary Care Association
Lisa Jones

“I cannot say enough great things about the strategic planning process with Ethos. The process was not only fun but truly engaging. Becky and David were able to take a multitude of ideas from more than 30 participatory team members and help consolidate them into a workable functional plan. I will definitely use Ethos again for strategic planning and other leadership consulting needs!”

Lisa Jones
Chief Executive Officer, Southern Highlands Community Mental Health Center
Renee Steffen

“Ethos was a true consultative partner in our strategic planning process. They listened to our organization’s feedback and were flexible in incorporating modifications into the process in a way that demonstrated they valued our organization’s culture and history. In addition to walking alongside us every step of the way, Ethos’s facilitation skills are top-notch. They helped move the conversation forward during critical breakthrough moments while ensuring everyone felt heard and valued. Several of our board members commented that it was the best strategic planning process in which they had ever participated. I can tell Ethos has a passion for helping clients move forward in a positive direction and this positive energy was highly evident in our experience working with them. We weren’t just another client but rather, we were a valued partner in the work!”

Renee Steffen
Executive Director, Sisters Health Foundation
Stacy DeCicco

“Our work with the Ethos team has impacted nearly every facet of our organization. Our initial experience engaged our board in a strategic thinking exercise. This half day event was originally scheduled to be an isolated experience; what it became was a launching point for organizational growth, professional development, and intentional, sustainable efforts. Our amazing experience within the strategic planning session brought mission and vision centered decision making to life for our team. The conversations of that day were not simply discussions that were archived and put on a shelf at the end of the meeting. They quickly transformed into digestible, attainable action items. Immediate implementation was possible because of the ongoing support and facilitation we received from the Ethos team. That energy and momentum flowed from the board, through our team, and out to the agencies that we support and engage across the community. We are a stronger organization because we are now able to execute our mission and serve our community better than ever before. The investment Ethos has made with us has created ripples that are felt further than they can ever be measured!”

Stacy DiCicco
Executive Director, United Way Alliance of the Mid‑Ohio Valley
Greg Franks

“Having served in leadership roles for several property management companies, I’ve had the opportunity to work with numerous consulting firms. My experience with Ethos Leadership, which involved an operational analysis of an active adult community with more than 16,000 residents, was one of the best experiences.”

“After spending two weeks embedded with our operational team and reviewing hundreds of documents, Ethos provided a comprehensive analysis and set of recommendations that addressed HR, Infrastructure, Leadership, Finance, Programs & Services, Planning, and Customer Service. Following Ethos’ analysis, we executed a plan to adopt sixteen (16) actionable steps that improved our operations while honoring the culture and values of our company and our client.”

“This entire experience set in motion a plan of execution that the community and its residents have benefited from and will for years to come. I highly recommend Ethos and their entire leadership team.”

Greg Franks
Vice President Southeast Region, AAM
Lisa Leach

“I best describe our organization’s experience of leadership development with Ethos Leadership Group as a journey of discovery that leads to building effective teams who are willing to break the silo mentality that often holds organizations from reaching their true potential. I have watched members of both our Management and C-Suite
levels grow and mature through the process Ethos Leadership Group has developed. Staff actively participates in assisting each other to achieve interdepartmental and strategic goals and share in each other’s successes rather than focus on one another’s missed opportunities. Through the discussion-based approach, our management team has learned to feel more confident in their decisionmaking abilities resulting in more effective and timely decisions. Ethos does a tremendous job of defining characteristics of effective leadership and helping staff to identify how their weaknesses and strengths can work in harmony to achieve organizational goals.”

Lisa Leach
Chief Executive Officer, Southern West Virginia Health System
Wendy Gall

“My time participating in the Ethos Executive Coaching program was a pivotal point
for me both professionally, as a new leader, and personally. Based off of a deep understanding of me as an individual, my coach was able to provide invaluable
insights and practices that helped guide me at a time in my career that was, I have to admit, a bit overwhelming. Our insightful discussions, along with the relationship that grew throughout our time working together, challenged me to grow in my areas of weakness and build on my strength, helped me formulate my thoughts around my leadership style, and provided me the tools and support I needed to gain confidence in becoming the authentic leader I am today.”

Wendy Gall
Director, Customer Care Strategic Initiatives and Innovation, First National Bank of Omaha
Enderson Miranda

“Ethos Leadership has been a trusted partner of OnSomble for several years. All members of our executive team trust and rely on Ethos’ expertise and advice. I have personally benefited tremendously by having Ethos available as a sounding board for strategic decisions over my years as COO and CEO at OnSomble. I can confidently say that Ethos consistently plays an important role in the continued growth and success of our company. I would unequivocally recommend the Ethos Leadership Group to any organization that wants to excel.”

Enderson Miranda
Chief Executive Officer, OnSomble, Inc.
Craig Glover

“The team at Ethos Leadership Group are great partners. They listened to my goals and developed a plan specific to my needs. Often, leadership groups have one approach they try to use for every situation. Ethos is different. Their various tools and approaches allows them to develop a custom plan for your organization.”

“The onsite work with the Ethos team was excellent. They are interactive, engaging, and fun. The session felt like a group of friends having a candid discussion as opposed to a work session. I highly recommend working with Ethos Leadership Group.”

Craig Glover
President and CEO, FamilyCare Health Centers
David Ray - Ethos Leadership Group

Ethos Team:

David Ray

Owner

In 2017, David joined Ethos after leading and advising in the non-profit sector. An organizational troubleshooter and natural synergist, David leverages his analytical and relational skills to help clients take their business and team to their desired next level. With a passion to see others live and lead well, David enjoys connecting leaders to evidence-based practices to boost leadership capacity, build human capital, and improve organizational performance. David particularly enjoys working with clients through strategic planning, executive coaching, and team development.

Fast Facts:

  1. Started his own property investment company at the age of 24
  2. Certified Human Behavior Consultant
  3. David enjoys spending time with his family, traveling to islands, and pretty much anything that has to do with personal development
Rebekah D. Mathis-Stump, J.D. - Ethos Leadership Group

Ethos Team:

Rebekah D. Mathis-Stump, J.D.

Owner

Becky joined Ethos in 2009 after leading the daily operations of five distinct work teams over a ten-year period. An analyst and solution-generator by nature, she works with clients to identify their needs and develops a plan of action to reach their desired results. Having worked in numerous disciplines in her career, Becky brings a broad range of knowledge and experience to our clients. Becky particularly enjoys working with clients on organizational audits, strategic planning, employee training and coaching, and governance.

Fast Facts:

  1. Lived in numerous states growing up, finally claiming West Virginia as home after marrying a native son, Jeff Stump
  2. Received life membership in The Order of the Barristers — a national honor society
  3. Becky enjoys reading, golfing, and cheering on the West Virginia University Mountaineers
Dr. James A. Johnson - Ethos Leadership Group

Ethos Team:

Dr. James A. Johnson

Founder

As our Founder, James encourages us to dream bigger dreams and mentors us to achieve them. James brings this same passion to our clients, skillfully blending inspiration with practical application in his work. James’ primary areas of expertise include leadership and fundraising.

Fast Facts:

  1. Development Officer at Pheasants Forever.
  2. Received President’s Volunteer Service Award (presented by President George W. Bush)
  3. James enjoys spending time with his wife (Lesa), and hunting

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