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When Thinking Outperforms Habit

The (Mind-Boggling) Introduction
About 2,240,000,000 results (0.52 seconds)

That was the result of our Google search on the term “strategy” as we were preparing to draft this content. For those (like Becky) who are number challenged, that’s more than 2 billion! No wonder we see confusion among leaders about strategy—what it is, how to create it, whether it’s good, etc. 

The Core Concept
Despite all the visual noise on the topic, strategy is a simple concept. It’s a plan of action. No more, no less. And we strategize all the time, regardless of whether we realize it. 

For instance, we just completed a holiday season that features gift-giving. Our goal was likely to buy at least one gift for family and friends we hold dear, presumably because our vision or desired outcome was for those individuals to feel loved and appreciated. We may have asked those individuals to share gift ideas with us. We may have made our own list of potential gift ideas for each person. We may have browsed stores at our local shopping center until we saw the perfect gift for the individuals. We may have even used a combination of each of those approaches. Whatever method we used, it was our strategy, our plan of action to secure a gift for loved ones, and the ultimate feeling of love and appreciation we wanted them to experience. 

Here’s where things can get tricky—and maybe it’s why there are more than 2 billion search results on the topic—we may have done those things without thinking. We may have allowed a habit we’ve created after years of gift-buying dictate our plan of action. And that may have been a great strategy, or it may have been a costly or ineffective one that we could have avoided with a little strategic thinking on the front end of the process. 

The Application
Did you start last week’s exercise? If so, you’ve likely heard great feedback from your senior leaders on what you’ve been doing well as an organization. As it turns out, crisis can spark us to think in new patterns as we try to address unique challenges.

For example, we’ve heard organizational leaders talk about the many ways they have taken care of their employees during the pandemic—bonuses, extra days off around the holidays, gift cards for food or gas, bringing in lunches, providing new tools/resources to do their work, etc. We’ve also seen and heard employee responses to those initiatives, and it’s all been positive! 

As leaders, we should want our team to feel empowered, appreciated, and supported every day, not just during a crisis. So, how do you make that happen? That’s where strategy enters the scene.

  • Start with what’s already working. What can you continue to do even after the crisis? For instance, if you gave an extra day off around the holidays, is there any reason that you can’t do that again in 2021?
  • Re-visit the ideas that you didn’t implement. Are there any ideas that might work better in a non-crisis environment? If so, which ones would make the biggest impact on your goal to have employees feel empowered, appreciated, and supported? 
  • Spend 15 additional minutes thinking of other ideas. We’ve read (and experienced) that in every group discussion, there’s a “final 10%” thought that often goes uncommunicated because the discussion is cut too quickly. Identify your “this idea is so crazy that the rest of the team won’t even consider it” thought and share it!

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Final Thought: Regardless of the vision you want to achieve, you need an action plan to get there. Allow thinking (rather than habit) to guide that plan. 

Ethos Leadership Group, LLC

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Carol Payne

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Carol Payne

Operations Assistant

Carol joined Ethos in 2020 after working in revenue cycle management and operations for non-profit and for-profit organizations. A natural helper, Carol takes pride in completing operational tasks that allow her teammates to focus on client-facing work. Carol particularly enjoys preparing Ethos’ daily tweets and bi-weekly leadership content for publication.

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  1. Lived in 10 states before settling in West Virginia in 2012
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Ethos Team:

Aaron Ray

Development Specialist

Aaron joined Ethos in 2022 after working in the behavioral health field in various roles, including being a counselor and an adjunct professor. A researcher at heart, Aaron works behind the scenes and alongside clients to connect them to evidence-based methods to achieve their goals. Aaron particularly enjoys gathering data, synthesizing information, and working with the Ethos team to meet clients’ needs.

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Sherri Ferrell

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Chief Executive Officer, West Virginia Primary Care Association
Lisa Jones

“I cannot say enough great things about the strategic planning process with Ethos. The process was not only fun but truly engaging. Becky and David were able to take a multitude of ideas from more than 30 participatory team members and help consolidate them into a workable functional plan. I will definitely use Ethos again for strategic planning and other leadership consulting needs!”

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“Ethos was a true consultative partner in our strategic planning process. They listened to our organization’s feedback and were flexible in incorporating modifications into the process in a way that demonstrated they valued our organization’s culture and history. In addition to walking alongside us every step of the way, Ethos’s facilitation skills are top-notch. They helped move the conversation forward during critical breakthrough moments while ensuring everyone felt heard and valued. Several of our board members commented that it was the best strategic planning process in which they had ever participated. I can tell Ethos has a passion for helping clients move forward in a positive direction and this positive energy was highly evident in our experience working with them. We weren’t just another client but rather, we were a valued partner in the work!”

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“Our work with the Ethos team has impacted nearly every facet of our organization. Our initial experience engaged our board in a strategic thinking exercise. This half day event was originally scheduled to be an isolated experience; what it became was a launching point for organizational growth, professional development, and intentional, sustainable efforts. Our amazing experience within the strategic planning session brought mission and vision centered decision making to life for our team. The conversations of that day were not simply discussions that were archived and put on a shelf at the end of the meeting. They quickly transformed into digestible, attainable action items. Immediate implementation was possible because of the ongoing support and facilitation we received from the Ethos team. That energy and momentum flowed from the board, through our team, and out to the agencies that we support and engage across the community. We are a stronger organization because we are now able to execute our mission and serve our community better than ever before. The investment Ethos has made with us has created ripples that are felt further than they can ever be measured!”

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David Ray - Ethos Leadership Group

Ethos Team:

David Ray

Owner

In 2017, David joined Ethos after leading and advising in the non-profit sector. An organizational troubleshooter and natural synergist, David leverages his analytical and relational skills to help clients take their business and team to their desired next level. With a passion to see others live and lead well, David enjoys connecting leaders to evidence-based practices to boost leadership capacity, build human capital, and improve organizational performance. David particularly enjoys working with clients through strategic planning, executive coaching, and team development.

Fast Facts:

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Rebekah D. Mathis-Stump, J.D.

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Becky joined Ethos in 2009 after leading the daily operations of five distinct work teams over a ten-year period. An analyst and solution-generator by nature, she works with clients to identify their needs and develops a plan of action to reach their desired results. Having worked in numerous disciplines in her career, Becky brings a broad range of knowledge and experience to our clients. Becky particularly enjoys working with clients on organizational audits, strategic planning, employee training and coaching, and governance.

Fast Facts:

  1. Lived in numerous states growing up, finally claiming West Virginia as home after marrying a native son, Jeff Stump
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As our Founder, James encourages us to dream bigger dreams and mentors us to achieve them. James brings this same passion to our clients, skillfully blending inspiration with practical application in his work. James’ primary areas of expertise include leadership and fundraising.

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